SALPS is designed to assist you in understanding your responsibilities as a personal license holder, covering the legal basis of the required training of staff selling or serving alcohol under the Licensing Scotland Act 2005. The content also provides good practise in managing conflict situations and the standard of service
Learning Outcomes:
- Licensing and the licencing objectives
- The definition of ‘alcohol’ in the Act
- What constitutes an unlicensed sale
- The functions of licensing standards officers and their powers
- The nature of an operating plan and it place in the licensing system
Slips, Trips and Falls: Hospitality
Care Certificate Standard 04: Equality and Diversity
Accounting Skills for New Supervisors - Distance Learning CPD
Starting work
Seizures
Business Ethics for the Office - Distance Learning CPD
Communication
Advanced Project Management
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Self Harm
Project Management Fundamentals - Distance Learning CPD
Communications for Small Business Owners - Distance Learning CPD
Health and Safety
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Anger Management - Understanding Anger
Bullying and Harassment 







