Care Certificate Standard 01: Understand Your Role 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Age Verification 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Care Certificate Standard 06: Communication 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Transgender Employees: Creating an Inclusive Work Community is a one-day content to introduce the importance and elements of safe inclusive workspaces for Transgender persons – those identifying as a gender other than the one assigned at birth. This content will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for Transgender employees and increase the comfort level and productivity of all in your organisation.
Learning Outcomes:
- Understand the importance and history of inclusivity in the workplace
- Increase your understanding of the Transgender experience
- Explore and address personal and societal biases, misconceptions, and choices
- Identify and implement elements to support a safe inclusive workplace
