Anaphylaxis 
Care Certificate Standard 13: Health and Safety 
Complaints Handling 
Age Verification 
Care Planning and Record Keeping 
Bullying and Harassment 
Care Certificate Standard 14: Handling Information 
Conflict Resolution 
Care Certificate Standard 07: Privacy and Dignity 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Accounting Skills for New Supervisors - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Our online Time Management content enables users to prioritise their work and manage it electronically, manage and plan their time to achieve goals in a manner that reduces stress, identify and eliminate time wasters and/or stealers and implement effective planning.
Learning Outcomes:
- Barriers to successful time management
- Managing answer phone systems minimising checking times
- Establishing SMART goals & understanding their benefits
- Eliminate time-wasters
- Developing action plans for better time use
