Care Certificate Standard 09: Mental Health Awareness 
Bribery Act Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Contracts and Written Statements 
Equality, Diversity and Inclusion 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Communication 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Essential First Aid 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Autism Awareness 
Care Certificate Standard 03: Duty of Care 
The ABCs of Supervising Others - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Budgets and Managing Money - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Anaphylaxis 
Allergen Awareness 
Coaching and Mentoring - Distance Learning CPD 
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This content can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life.
Learning Outcomes:
- Clarify the scope and nature of a supervisory position.
- Learn some ways to deal with the challenges of the role.
- Recognise the responsibilities you have as a supervisor, to yourself, your team, and your organisation.
- Learn key techniques to help you plan and prioritise effectively.
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
- Develop strategies for motivating your team, giving feedback, and resolving conflict.
