Care Certificate Standard 09: Mental Health Awareness 
Bribery Act Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Contracts and Written Statements 
Equality, Diversity and Inclusion 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Communication 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Essential First Aid 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Autism Awareness 
Care Certificate Standard 03: Duty of Care 
The ABCs of Supervising Others - Distance Learning CPD 
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress and suggests general and specific stress management strategies that people can use every day.
Learning Outcomes:
- Understand that stress is an unavoidable part of everybody’s life
- Recognise the symptoms that tell you when you have chronic stress overload
- Change the situations and actions that can be changed
- Deal better with situations and actions that can’t be changed
- Create an action plan for work, home, and play to help reduce and manage stress
