Active Listening - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Bribery Act Awareness 
Bullying in the Workplace - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Public Speaking - Presentation Survival School - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
This online ‘Starting Work’ content will explain how to be prepared for the first day in your new job, it will look at your basic employment rights, and you will be able to see what is expected of you at work.
Learning Outcomes:
- How to prepare for your first day at work
- Appropriate attire
- What your expectations of work are
- What your rights are
- Pay and deductions from your pay.
- Working hours – holidays and breaks.
- Contracts of employment
- Timing keeping
- Maintaining a professional attitude
- Health and safety
