Care Certificate Standard 11: Safeguarding Children 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Building a Brand on Social Media - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Building a Consulting Business - Distance Learning CPD 
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.
Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This content is about working to the best of your abilities and encouraging the best in those who work with you, or for you.
Learning Outcomes:
- Understand the importance of professional presence on the job.
- Learn how to self-manage to become more effective and efficient.
- Improve your communications skills, including listening, questioning, and being more assertive.
- Increase your effectiveness in recognising and managing conflict, and dealing with difficult people.
