Accounting Skills for New Supervisors - Distance Learning CPD 
Staff Appraisal Skills 
Equality and Diversity 
Employee Accountability - Distance Learning CPD 
Intrapreneurship - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Information Governance 
Human Resources Training - HR for the Non-HR Manager - Distance Learning CPD 
Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Project Planning All You Need to Know - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Process Improvement with Gap Analysis - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Encouraging Sustainability and Social Responsibility in Business - Distance Learning CPD 
Goal Setting - Distance Learning CPD 
Six Sigma Entering the Dojo - Distance Learning CPD 
Influence and Persuasion - Distance Learning CPD 
Team Building - Developing High Performance Teams - Distance Learning CPD 
Writing a Business Plan - Distance Learning CPD 
Giving Effective Feedback - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.
Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This content is about working to the best of your abilities and encouraging the best in those who work with you, or for you.
Learning Outcomes:
- Understand the importance of professional presence on the job.
- Learn how to self-manage to become more effective and efficient.
- Improve your communications skills, including listening, questioning, and being more assertive.
- Increase your effectiveness in recognising and managing conflict, and dealing with difficult people.
