Drug Calculation 
Building a Consulting Business - Distance Learning CPD 
Fluids and Nutrition 
Equality and Diversity 
Communication Strategies - Distance Learning CPD 
Basic Life Support 
Allergen Awareness 
AUASP (Award for Underage Sales Prevention) 
Display Screen Equipment 
SALPS (Scottish Award for Licensed Premises Staff) 
Epilepsy Awareness 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Contracts and Written Statements 
Verification of Death 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Equality, Diversity and Human Rights - Promoting Understanding 
Coaching and Mentoring - Distance Learning CPD 
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. This content will help you teach participants how to be one of those smart sales professionals.
Learning Outcomes:
- Explain and apply concepts of customer focused selling.
- Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there.
- Apply success techniques to get the most out of your work.
- Understand productivity techniques to maximise your use of time.
- Identify ways to find new clients and network effectively.
