SALPS (Scottish Award for Licensed Premises Staff) 
Process Improvement with Gap Analysis - Distance Learning CPD 
Safeguarding Children 
Dealing with the Media - Creating a positive working relationship 
Bullying in the Workplace - Distance Learning CPD 
First Aid 
Conducting Effective Performance Reviews - Distance Learning CPD 
Project Planning All You Need to Know - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Dementia - Clinical Guidelines 
Tissue Viability - Assessment and Treatment of Wound 
Delegation - The Art Of Delegating Effectively - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Employee Accountability - Distance Learning CPD 
Telemarketing - Using the Telephone as a Sales Tool - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. This content will help you teach participants how to be one of those smart sales professionals.
Learning Outcomes:
- Explain and apply concepts of customer focused selling.
- Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there.
- Apply success techniques to get the most out of your work.
- Understand productivity techniques to maximise your use of time.
- Identify ways to find new clients and network effectively.
