Data Protection - GDPR 
Dementia - An Understanding 
Dealing with the Media - Creating a positive working relationship 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Customer Service Training - Managing Customer Service - Distance Learning CPD 
Dementia - Interventions for Cognitive and Non-Cognitive 
Delegation - The Art Of Delegating Effectively - Distance Learning CPD 
Dementia - Clinical Guidelines 
Customer Service 
Care Certificate Standard 05: Work in a Person Centred Way 
Our online Safeguarding content is designed for any staff in who work with vulnerable adults and will raise awareness of the importance of Safeguarding Vulnerable People. Staff completing this content will be in a better position to implement their company adult protection policy and the procedures they should follow.
Learning Outcomes:
- Definition of Safeguarding
- Understanding what makes an adult vulnerable and open to abuse.
- Different types of abuse
- Recognising the signs of abuse
- Symptoms relating to abuse
- Dealing effectively with abuse
- Legislation
- Reporting and record keeping
