Coaching and Mentoring - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 08. Fluids and Nutrition 
Care Certificate Standard 01: Understand Your Role 
Asperger Syndrome 
Equality, Diversity and Inclusion 
Essential First Aid 
Good care practice must be person-centred and this includes risk assessment and management. Everyone is entitled to make choices, and be as independent as possible regardless of age, disability or condition. Risk enablement is taking a positive approach rather than a negative one. The assessment begins with ‘what can be done’ rather than ‘what can’t be done’.
Learning Outcomes:
- What is risk?
- Positive risk management
- Person-centred approach to risk management
- Principles for person-centred practice
- Risk enablement and dementia
- Legislation and policies
- What happens if something goes wrong?
- Support plans
- Record keeping
