Care Certificate Standard 01: Understand Your Role 
AUASP (Award for Underage Sales Prevention) 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Person Centred Care 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) places a legal duty on employers, self-employed people and people in charge of premises. Under RIDDOR individuals are required to report: work-related deaths, major injuries or over seven day injuries, work related diseases and dangerous occurrences. Our online RIDDOR content will help the user understand the necessary requirements of RIDDOR.
Learning Outcomes:
- Know what RIDDOR stands for
- Be aware of what is reportable under RIDDOR
- Be aware of the various methods of reporting
- Be familiar with the roles and responsibilities with regards to RIDDOR
