Bullying in the Workplace - Distance Learning CPD 
Advanced Project Management 
Business Process Management - Distance Learning CPD 
Public Speaking - Speaking Under Pressure - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Allergen Awareness 
SALPS (Scottish Award for Licensed Premises Staff) 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Accounting Skills for New Supervisors - Distance Learning CPD 
Understand Your Role 
Active Listening - Distance Learning CPD 
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there.
This content will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organisation to the next level.
Learning Outcomes:
- Define the term “gap analysis”
- Identify different types of gap analyses
- Perform all stages of the gap analysis process
- Create a gap analysis report
