Bullying in the Workplace - Distance Learning CPD 
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Active Listening - Distance Learning CPD 
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Care Certificate Standard 01: Understand Your Role 
Person-centred planning is crucial to providing quality care and support. It helps professional care and support workers find out what is important to the person they support and enables services to be built around what matters most to that individual.
This content has been designed to provide users with the knowledge and skills required to promote and implement person-centred approaches in adult social care settings. On completion, users will have an increased understanding of person-centred approaches including the importance of consent and the role of risk assessment.
Learning Outcomes:
- Understanding Person Centred Care
- Creating the individuals care plan
- Looking at the WHOLE picture
- Confidentiality
- How work practices may affect the individual
- Boundaries
