Care Certificate Standard 07: Privacy and Dignity 
Accounting Skills for New Supervisors - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Anger Management - Understanding Anger - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Our online Performance Management content will explore why it’s important to have good objectives and competencies and how they contribute to an effective appraisal system.
Learning Outcomes:
- What is performance management?
- Why it is Employee engagement important
- Objectives and competencies
- Personal development plans
- Appraisal systems
- Communication between managers and employees
- Mid-year reviews
- Annual appraisals
- Following the appraisal process
