Care Certificate Standard 09: Mental Health Awareness 
Bribery Act Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Contracts and Written Statements 
Equality, Diversity and Inclusion 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Communication 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Essential First Aid 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Autism Awareness 
Care Certificate Standard 03: Duty of Care 
The ABCs of Supervising Others - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Budgets and Managing Money - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This content will give you some of those skills.
Learning Outcomes:
- Understand the role of goal setting in performance management.
- Have tools to help your employees set and achieve goals.
- Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
- Have a better knowledge of motivational tools and techniques.
