The Professional Supervisor - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Duty Of Care 
Building Relationships for Success in Sales - Distance Learning CPD 
Telemarketing - Using the Telephone as a Sales Tool - Distance Learning CPD 
Dealing with the Media - Creating a positive working relationship 
The Practical Trainer - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This content will give you some of those skills.
Learning Outcomes:
- Understand the role of goal setting in performance management.
- Have tools to help your employees set and achieve goals.
- Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
- Have a better knowledge of motivational tools and techniques.
