Preventing Radicalisation - - CSTF Aligned 
Coaching and Mentoring - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Autism Awareness 
AUASP (Award for Underage Sales Prevention) 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Telemarketing - Using the Telephone as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Training with Visual Storytelling - Distance Learning CPD 
Fire Safety Awareness 
Advanced Writing Skills - Distance Learning CPD 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Allergen Awareness 
Process Improvement with Gap Analysis - Distance Learning CPD 
Crisis Management - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Understand Your Role 
Care Certificate Standard 06: Communication 
Writing Reports and Proposals - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Essential First Aid 
Food Safety Level 1 
Workplace Wellness - Distance Learning CPD 
The Professional Supervisor - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This content will give you some of those skills.
Learning Outcomes:
- Understand the role of goal setting in performance management.
- Have tools to help your employees set and achieve goals.
- Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
- Have a better knowledge of motivational tools and techniques.
