Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Pay and reward 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Performance Management 
Inventory Management - The Nuts and Bolts - Distance Learning CPD 
Strategic Planning - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Allergen Awareness 
This online Mentoring for Mentors content helps people to clarify their own thoughts on the process and develop a model of mentoring that suits their specific context. The content also provides opportunities to tune up the necessary interpersonal skills that are essential for successful mentoring.
Learning Outcomes:
- Define the concept on mentoring
- Differentiate mentoring from other forms of staff support
- Explain the importance of contracting
- List the essential skills needed to be a mentor
- Give effective feedback
- Discuss the pros and cons of offering advice and guidance
- Demonstrate common methods of problem solving
- Understand what makes mentoring relationships work well
- List the common errors of “helping”
- State the value of being non-judgemental
- Explore the value & danger of self-disclosure
- Challenge in a respectful way
