This video is a concise and ‘friendly’ introduction to the ‘Mental Capacity Act’ summarising the key principles and how these should be put into practice.
Learning Outcomes:
- Key elements
- Legislation
- Assessing capacity
- Best interests
- Helping individuals make decisions for themselves
- Communication
- Protection for workers
- Independent Mental Capacity advocate (IMCA)
- Service
- Deprivation of liberty standards
- How are safeguards used?
Care Certificate Standard 01: Understand Your Role
Equality, Diversity and Inclusion
Bullying and Harassment
Communications for Small Business Owners - Distance Learning CPD
AUASP (Award for Underage Sales Prevention)
Communication Strategies - Distance Learning CPD
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Autism Awareness
Care Certificate Standard 04: Equality and Diversity 







