Business Writing That Works - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Anger Management - Understanding Anger - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Bribery Act Awareness 
Care Certificate Standard 05: Work in a Person Centred Way 
Accounting Skills for New Supervisors - Distance Learning CPD 
Asperger Syndrome 
Basic Life Support 
Care Certificate Standard 07: Privacy and Dignity 
Care Certificate Standard 01: Understand Your Role 
Bullying and Harassment 
Care Certificate Standard 02: Your Personal Development 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This one-day content will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
Learning Outcomes:
- Apply a direct understanding of pressure points and their costs and payoffs
- Speak in terms related to emotional intelligence, optimism, and resilience
- Create a personalized toolkit for managing stressors and anger
- Work on priorities and achieve defined goals
