Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Bullying and Harassment 
Care Certificate Standard 07: Privacy and Dignity 
Care Certificate Standard 05: Work in a Person Centred Way 
Care Certificate Standard 01: Understand Your Role 
Fluids and Nutrition 
Display Screen Equipment 
Business Writing That Works - Distance Learning CPD 
Care Certificate Standard 09: Mental Health Awareness 
Blood Transfusion 
Care Certificate Standard 11: Safeguarding Children 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
