Effective Planning and Scheduling - Distance Learning CPD 
Dealing with the Media - Creating a positive working relationship 
Budgets and Managing Money - Distance Learning CPD 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Performance Management - Managing Employee Performance - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Discipline and Grievance 
Customer Service Training - Managing Customer Service - Distance Learning CPD 
Diversity Training - Celebrating Diversity in the Workplace - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
