Business Process Management - Distance Learning CPD 
Allergen Awareness 
Care Certificate Standard 08. Fluids and Nutrition 
AUASP (Award for Underage Sales Prevention) 
Care Certificate Standard 06: Communication 
Autism Awareness 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Asbestos Awareness 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Age Verification 
Building Relationships for Success in Sales - Distance Learning CPD 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
