Blood Transfusion 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Equality and Diversity 
Care Certificate Standard 10: Safeguarding Adults 
Understand Your Role 
Handling Information 
Business Writing That Works - Distance Learning CPD 
High Reliability Organisations 
Developing Your Executive Presence - Distance Learning CPD 
Transgender Employees - Creating an Inclusive Work Community - Distance Learning CPD 
Care Certificate Standard 01: Understand Your Role 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
