Age Verification 
Care Certificate Standard 04: Equality and Diversity 
AUASP (Award for Underage Sales Prevention) 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Care Certificate Standard 01: Understand Your Role 
Building a Brand on Social Media - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Bullying and Harassment 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
