Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Care Certificate Standard 06: Communication 
AUASP (Award for Underage Sales Prevention) 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Anaphylaxis 
Accounting Skills for New Supervisors - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Asbestos Awareness 
Basic Life Support 
Business Ethics for the Office - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
