Health and Safety 
Anaphylaxis 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Allergen Awareness 
Communication Strategies - Distance Learning CPD 
Blood Transfusion 
Care Certificate Standard 02: Your Personal Development 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Essential First Aid 
Autism Awareness 
Age Verification 
Communications for Small Business Owners - Distance Learning CPD 
Care Certificate Standard 06: Communication 
This online Managing People content will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. This online content will also introduce how to approach those more difficult conversations that are sometimes needed.
Learning Outcomes:
- Responsibilities of the role
- What skills are required?
- Communication skills
- People management skills
- Motivational skills
- Problem solving skills
- How to manage issues
- Getting the best from staff
- Setting objectives
- Managing tasks
- Self-appraisal and feedback
