Care Certificate Standard 14: Handling Information 
Person Centered Care Level 2 
Care Certificate Standard 11: Safeguarding Children 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 06: Communication 
AUASP (Award for Underage Sales Prevention) 
Care Certificate Standard 04: Equality and Diversity 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Care Certificate Standard 01: Understand Your Role 
Autism Awareness 
Safety in the Workplace 
Bribery Act Awareness 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Age Verification 
Bullying and Harassment 
Care Certificate Standard 02: Your Personal Development 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This content will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.
Learning Outcomes:
- Define what culture is and how it shapes the workplace
- Identify how stereotypes shape our perception
- Develop useful cross-cultural attitudes
- Communicate effectively across cultures
- Effectively manage employees from different cultures
- Help teams overcome cross-cultural and virtual barriers
- Promote acceptance and awareness in your organization to help create a multicultural environment
- Leverage the global talent pool
