Trade Shows - Getting the Most Out Of Your Trade Show Experience - Distance Learning CPD 
Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Customer Service 
Basic Life Support 
Dynamite Sales Presentations - Distance Learning CPD 
Effective Planning and Scheduling - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Care Certificate Standard 09: Mental Health Awareness 
Writing a Business Plan - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organisation. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This content will give you the skills in communication, coaching, and conflict that you need to be successful.
Learning Outcomes:
- Learn ways to prioritise, plan, and manage your time.
- Identify your primary leadership style.
- Develop some flexibility to use other leadership styles.
- Determine ways you can meet the needs of employees and co-workers through communication and coaching.
- Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.
