Accounting Skills for New Supervisors - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
Beyond Workplace Politics - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Care Certificate Standard 11: Safeguarding Children 
Business Writing That Works - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Understanding how to manage the knowledge within your organisation is the key to business success. Mismanagement of organisational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organisational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level. The theory of knowledge management has emerged to help us harness and enhance both the individual and collective brain power of our businesses. This content will introduce participants to knowledge management tips, techniques, and proven processes.
Learning Outcomes:
- Define knowledge and knowledge management.
- Explain the difference between explicit and tacit knowledge.
- Identify various knowledge management theoretical models.
- Explain how a properly implemented knowledge management program can improve efficiency.
- Describe the steps for employing a new knowledge management program in an organisation.
- Identify the required components for implementing a knowledge management framework within an organisation.
