Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
AUASP (Award for Underage Sales Prevention) 
Bullying and Harassment 
Awareness of Mental Health, Dementia & Learning Disability 
Workplace Harassment - What It is and What to Do About It - Distance Learning CPD 
Intermediate Project Management - Distance Learning CPD 
Networking for Success - Distance Learning CPD 
Caring For Dying People 
Care Certificate Standard 01: Understand Your Role 
Our online Interview Skills content it designed to help job seekers learn the interpersonal and communication skills needed for a successful interview. This online content will also provide Job Seekers with the information to prepare for an interview. This content will also cover what the legal issues are surrounding interviews, effective questioning and listening techniques and how to decide on the right candidate for the job.
Learning Outcomes:
- Writing job descriptions & person specifications
- Evaluating CVs, application forms & covering letters
- Behavioural & competency-based interviewing
- What to look for in a candidate
- Handling candidate questions
