Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Data Protection - GDPR 
Communication Strategies - Distance Learning CPD 
Medication 
Time Management - Get Organised for Peak Performance - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Oral Care for Adults 
Asperger Syndrome 
Our online Interview Skills content it designed to help job seekers learn the interpersonal and communication skills needed for a successful interview. This online content will also provide Job Seekers with the information to prepare for an interview. This content will also cover what the legal issues are surrounding interviews, effective questioning and listening techniques and how to decide on the right candidate for the job.
Learning Outcomes:
- Writing job descriptions & person specifications
- Evaluating CVs, application forms & covering letters
- Behavioural & competency-based interviewing
- What to look for in a candidate
- Handling candidate questions
