Fluids and Nutrition 
Care Certificate Standard 02: Your Personal Development 
Care Certificate Standard 01: Understand Your Role 
Asbestos Awareness 
Bullying and Harassment 
Developing Your Training Programme - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Age Verification 
Developing a Lunch and Learn Programme - Distance Learning CPD 
Preventing Radicalisation - - CSTF Aligned 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Awareness of Mental Health, Dementia & Learning Disability 
Active Listening - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
E-Commerce Management - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This content will help participants learn how to influence and persuade in a variety of areas.
Learning Outcomes:
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Use different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
