Performance Management 
Business Ethics for the Office - Distance Learning CPD 
Mentoring for Mentors 
Measuring Training Results - Distance Learning CPD 
Workplace Harassment - What It is and What to Do About It - Distance Learning CPD 
Inventory Management - The Nuts and Bolts - Distance Learning CPD 
Allergen Awareness 
Performance Management - Managing Employee Performance - Distance Learning CPD 
Managing People 
Communications for Small Business Owners - Distance Learning CPD 
Marketing with Social Media - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This content will help participants learn how to influence and persuade in a variety of areas.
Learning Outcomes:
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Use different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
