Business Ethics for the Office - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Dealing with the Media - Creating a positive working relationship 
Employee Accountability - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Giving Effective Feedback - Distance Learning CPD 
Complaints Handling 
Generation Gap - Closing the Generation Gap in the Workplace - Distance Learning CPD 
Giving and Receiving Feedback 
Getting Stuff Done - Personal Development Boot Camp - Distance Learning CPD 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Care Certificate Standard 11: Safeguarding Children 
Building a Brand on Social Media - Distance Learning CPD 
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This content will help participants learn how to influence and persuade in a variety of areas.
Learning Outcomes:
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Use different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
