Care Certificate Standard 09: Mental Health Awareness 
Blood Transfusion 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 09: Learning Disability Awareness 
Care Certificate Standard 02: Your Personal Development 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Anaphylaxis 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Onboarding – The Essential Rules for a Successful Onboarding Programme - Distance Learning CPD 
Mastering the Interview - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Pay and reward 
Measuring Training Results - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Making Training Stick - Distance Learning CPD 
Global Business Strategies - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Mentoring for Mentors 
Positive Behavioural Support 
Active Listening - Distance Learning CPD 
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This content will help participants learn how to influence and persuade in a variety of areas.
Learning Outcomes:
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Use different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
