Building a Brand on Social Media - Distance Learning CPD 
Basic Life Support 
Autism Awareness 
Bribery Act Awareness 
Age Verification 
Anaphylaxis 
AUASP (Award for Underage Sales Prevention) 
Business Writing That Works - Distance Learning CPD 
Blood Transfusion 
Care Certificate Standard 04: Equality and Diversity 
Communication 
Care Certificate Standard 10: Safeguarding Adults 
Business Process Management - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Asbestos Awareness 
Creating a Google AdWords Campaign - Distance Learning CPD 
Advanced Project Management 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Learning Outcomes:
- Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
