Fire Safety Awareness 
Building a Consulting Business - Distance Learning CPD 
Making Training Stick - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Autism Awareness 
Care Certificate Standard 10: Safeguarding Adults 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Basic Life Support 
Lean Process Improvement - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Allergen Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Learning Outcomes:
- Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
