Care Certificate Standard 09: Dementia and Cognitive Issues 
Active Listening - Distance Learning CPD 
Information Governance 
Performance Management 
Prospecting for Leads like a Pro - Distance Learning CPD 
Social Selling for Small Businesses - Distance Learning CPD 
Creating a Google AdWords Campaign - Distance Learning CPD 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Conference and Event Management - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Learning Outcomes:
- Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
