Care Certificate Standard 05: Work in a Person Centred Way 
Building a Brand on Social Media - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Blood Transfusion 
Business Ethics for the Office - Distance Learning CPD 
Building an Online Business 
Coaching and Mentoring - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Basic Life Support 
The Practical Trainer 
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This content will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes:
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
