Bullying and Harassment 
Business Process Management - Distance Learning CPD 
Self Harm 
Prospecting for Leads like a Pro - Distance Learning CPD 
Public Relations Boot Camp - Distance Learning CPD 
HACCP 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Six Sigma Entering the Dojo - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Equality, Diversity and Inclusion 
Care Certificate Standard 07: Privacy and Dignity 
The Practical Trainer - Distance Learning CPD 
Bribery Act Awareness 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Basic Internet Marketing 
Allergen Awareness 
Change Management - Change and How to Deal With It 
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This content will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes:
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
