Building a Brand on Social Media - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Bullying and Harassment 
Onboarding – The Essential Rules for a Successful Onboarding Programme - Distance Learning CPD 
Care Certificate Standard 14: Handling Information 
Risk Management - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Seizures 
NLP Tools for Real Life - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
The Minute Taker's Workshop - Distance Learning CPD 
Process Improvement with Gap Analysis - Distance Learning CPD 
Global Business Strategies - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Workplace Ergonomics - Injury Prevention Through Ergonomics - Distance Learning CPD 
Pay and reward 
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This content will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes:
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
