Asperger Syndrome 
Person Centered Care Level 2 
Allergen Awareness 
Team Building - Developing High Performance Teams - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Introduction to Neuro Linguistic Programming - Distance Learning CPD 
COVID-19 - Coronavirus - A Basic Guide 
Cancer Awareness 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Process Improvement with Gap Analysis - Distance Learning CPD 
Social Selling for Small Businesses - Distance Learning CPD 
Safety in the Workplace 
Budgets and Managing Money - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This content will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes:
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
