Care Certificate Standard 08. Fluids and Nutrition 
Care Certificate Standard 07: Privacy and Dignity 
Employee Accountability - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Accounting Skills for New Supervisors - Distance Learning CPD 
Asperger Syndrome 
The Professional Supervisor - Distance Learning CPD 
Dignity and Respect 
Starting work 
Generation Gap - Closing the Generation Gap in the Workplace - Distance Learning CPD 
Public Relations Boot Camp - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This content will explore how these organisations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organisations in order to create high reliability and continued success.
Learning Outcomes:
- Define the characteristics of a high reliability organisation
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organisations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
