Discipline and Grievance 
Bribery Act Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Age Verification 
Skills for the Administrative Assistant - Distance Learning CPD 
Asbestos Awareness 
Care Certificate Standard 11: Safeguarding Children 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Autism Awareness 
Care Certificate Standard 05: Work in a Person Centred Way 
Creative Thinking and Innovation - Distance Learning CPD 
Health and Safety 
Care Certificate Standard 04: Equality and Diversity 
Care Certificate Standard 09: Learning Disability Awareness 
Intrapreneurship - Distance Learning CPD 
Business Writing That Works - Distance Learning CPD 
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This content is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This content will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Outcomes:
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
