Advanced Writing Skills - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Care Certificate Standard 04: Equality and Diversity 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Mental Capacity Act 
Care Certificate Standard 05: Work in a Person Centred Way 
Communication 
Creating a Google AdWords Campaign - Distance Learning CPD 
Learning Disabilities 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
Stand By Me - Dementia 
Asperger Syndrome 
Marketing for Small Businesses - Distance Learning CPD 
Trade Shows - Getting the Most Out Of Your Trade Show Experience - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This content is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This content will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Outcomes:
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
