Care Certificate Standard 08. Fluids and Nutrition 
Trade Shows - Getting the Most Out Of Your Trade Show Experience - Distance Learning CPD 
Tough Topics - Talking to Employees about Personal Hygiene - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Time Management - Get Organised for Peak Performance - Distance Learning CPD 
Care Certificate Standard 06: Communication 
Meeting Management - The Art of Making Meetings Work - Distance Learning CPD 
Tissue Viability - An Introduction 
Care Certificate Standard 12: Basic Life Support 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Developing Your Executive Presence - Distance Learning CPD 
Staff Appraisal Skills 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Change Management - Change and How to Deal With It 
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Conducting Effective Performance Reviews - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Motivation Training - Motivating Your Workforce - Distance Learning CPD 
Oral Care for Children 
Workplace Harassment - What It is and What to Do About It - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Social Selling for Small Businesses - Distance Learning CPD 
Influence and Persuasion - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This content is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This content will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Outcomes:
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
