This content is aimed at all members of staff, designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation.
Learning Outcomes:
- Give feedback to others (manager, peers, and subordinates) in a proactive and effective way.
- Receive feedback from others, judge its validity and make decisions about what to do with the feedback.
- Use feedback skills to improve relationships
Care Certificate Standard 11: Safeguarding Children
Care Certificate Standard 03: Duty of Care
Care Certificate Standard 09: Dementia and Cognitive Issues
Care Certificate Standard 05: Work in a Person Centred Way
Care Certificate Standard 06: Communication 







